What are the minimum system requirements for Palmetto GBA's eServices?

Published 06/23/2025

Answer
To optimize usability of Palmetto GBA's eServices, we recommend that users verify their system adheres to the following minimum requirements:

Operating System

  • Windows 10 (latest security patches)
  • Mac OS X 11.x or above

Supported Internet Browsers*

  • Microsoft Edge: Version 88.x and above
  • Google Chrome: Version 98.x and above  

* Note: Palmetto GBA ceased support of Internet Explorer and FireFox browsers as of mid-June 2022.

Recommended Screen Resolution: 1024 x 768

Additional Requirements

  • Adobe Acrobat Reader Version DC or Adobe Acrobat Pro Version DC
  • JavaScript enabled
  • Compatibility view disabled
  • Pop-up blocker disabled
  • Use TLS 1.2 selected in browser settings

Please note: Although eServices may still be accessible without meeting these requirements, only the options above are supported. Failure to meet these requirements may adversely affect the functionality and layout of eServices. We recommend always using the most current browser version that is available.


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