Due to unforeseen circumstances, we have had to close our webchat feature effective immediately. We regret any inconvenience this may cause. However; our chatbot, Sage, remains available to assist you with checking claim status and our eServices Portal is available to assist you with a host of your Medicare needs.

Recovery Audit Contractor

Published 01/01/2020

Recovery audit contractors (RACs) are responsible for identifying improper payments made on claims of health care services provided to Medicare beneficiaries. The RAC program was established by Section 302 of the Tax Relief and Health Care Act of 2006. Performant Recovery, Inc., is the national RAC for Home Health and Hospice providers.

Performant Recovery, Inc. Customer Service Contact Information

 Address 2751 Southwest Blvd.
San Angelo, TX 76904
 Toll free number  866-201-0580
 Email address  info@performantRAC.com
 Hours of operation  8 a.m. – 4:30 p.m. ET

Access additional information about RACs through these resources:


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