Contact Us


Call: 1-877-534-2772, Option 1

Fax: 1-803-763-2010

Email Addresses:
General Inquiries - tpaoperations@tpadministrator.com or Click here to use the online form.
Webinar Questions and Issues - webinar@tpadministrator.com
Dispute Attachments - disputes@tpadministrator.com

Write:
      Regular Mail
      Palmetto GBA
      TPA Support Center
      P.O. Box 100275, AG-507
      Columbia, SC 29202-3275

      Express Mail
      Palmetto GBA
      TPA Support Center, AG-507
      2300 Springdale Drive, Bldg. One
      Camden, SC 29020

TPA Support Center Hours of Operation

The TPA staff is available Monday – Friday 8am to 7pm ET, with the exception of our corporate observed holidays.

Holiday Schedule

Holiday

Calendar Year 2022

Calendar Year 2023

New Year's Day Friday, December 31, 2022 (Observed) Monday, January 2, 2023 (Observed)
Dr. Martin Luther King, Jr. Day Monday, January 18, 2022 Monday, January 16, 2023
Memorial Day Monday, May 30, 2022  Monday, May 29, 2023
Independence Day Monday, July 4, 2022 Tuesday, July 4, 2023
Labor Day Monday, September 5, 2022 Monday, September 4, 2023
Thanksgiving Day Thursday, November 24, 2022 Thursday, November 23, 2023
Day after Thanksgiving Friday, November 25, 2022 Friday, November 24, 2023
Christmas Eve Friday, December 23, 2022 (Observed) Monday, December 25, 2023 (Observed)
Christmas Day Monday, December 26, 2022 (Observed) Tuesday, December 26, 2023 (Observed)

Note: Scheduled holidays occurring on Saturday will be observed the preceding Friday, and holidays occurring on Sunday will be observed the following Monday. Observed dates are presented on this calendar.


Last Updated: 12/19/2022