Contact Us


Call: 1-877-534-2772, Option 1

Fax: 1-803-763-2010

Email Addresses:
General Inquiries - tpaoperations@tpadministrator.com or Click here to use the online form.
Webinar Questions and Issues - webinar@tpadministrator.com
Dispute Attachments - disputes@tpadministrator.com

Write:
      Regular Mail
      Palmetto GBA
      TPA Support Center
      P.O. Box 100275, AG-507
      Columbia, SC 29202-3275

      Express Mail
      Palmetto GBA
      TPA Support Center, AG-507
      2300 Springdale Drive, Bldg. One
      Camden, SC 29020

TPA Support Center Hours of Operation

The TPA staff is available Monday – Friday 8am to 7pm ET, with the exception of our corporate observed holidays.

Holiday Schedule

Holiday

Calendar Year 2021

Calendar Year 2022

New Year's Day Friday, January 1, 2021 Friday, December 31, 2021
Marting Luther King, Jr. Day Monday, January 18, 2021 Monday, January 17, 2022
Memorial Day Monday, May 31, 2021 Monday, May 30, 2022
Independence Day Monday, July 5, 2021 Monday, July 4, 2022
Labor Day Monday, September 6, 2021 Monday, September 5, 2022
Thanksgiving Day Thursday, November 25, 2021 Thursday, November 24, 2022
Day after Thanksgiving Friday, November 26, 2021 Friday, November 25, 2022
Christmas Eve Thursday, December 23, 2021 Friday, December 23, 2022
Christmas Day Friday, December 24, 2021 Monday, December 26, 2022

Note: Scheduled holidays occurring on Saturday will be observed the preceding Friday, and holidays occurring on Sunday will be observed the following Monday.


Last Updated: 06/24/2019