Important message regarding the New HPMS User ID Request

Pharmaceutical Drug Manufacturer and Part D Sponsors should periodically review their HPMS contact information for accuracy and update it as needed. HPMS contact information is an important resource for CMS and the TPA and is used to disseminate important Coverage Gap Discount Program (CGDP) related information.

For those of you needing HPMS access, the Centers for Medicare & Medicaid Services (CMS) have updated the process for all manufacturers and sponsors to request a user ID for HPMS Access.

Manufacturers click on the following link: Instructions for Requesting Drug Manufacturer Access in HPMS.

Sponsors click on the following link: Instructions for Requesting EUA User Access via EFI

Please note: You should no longer email in a hard copy application and if you have any questions concerning this process please contact Kristy Holtje via email ( with screenshots, if applicable.

For other questions regarding this message, please contact the TPA by phone at 1-877-534-2772, option 1 or by email at

Last Updated: 12/17/2018