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    TPA Operations will be closed Friday, July 3rd in observance of the Independence Holiday. We will resume our regular business hours on Monday, July 6th.

    1. Topics
    2. Disputes
    3. Manufacturer Dispute Information
    Disputes~Manufacturer Dispute Information
    • Disputes
    • Coverage Gap Discount Program Appeals Portalnew
    • Manufacturer Dispute Information
    • Sponsor Dispute Information

    Manufacturer Dispute Information


    The Manufacturer Dispute Information link assists with understanding the layout of the data provided in the Dispute Return and Dispute Resolution reports. These reports are available for review and download in the CGDP Portal after submission of a dispute has occurred.

    Pharmaceutical Drug Manufacturers can create disputes within 60 days of the Quarterly Invoice Receipt Date using the CGDP Portal Dispute Builder or they can electronically submit any disputes created manually using the Manufacturer Dispute Submission File format provided by the TPA.

    The CGDP Manufacturer Portal Dispute Users Guide provides instructions on the CGDP Portal Disputes functionality and is located under the References topic.



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    Manufacturer Dispute Information Articles

    Dispute Edits (Effective February 8, 2015)Dispute Reasons (Effective February 8, 2015)Dispute Return File (Effective February 8, 2015)Dispute Layout Side by Side ComparisonDispute Submission File (Effective February 8, 2015)Dispute Resolution Report File Layout (Effective February 8, 2015)HPMS Memo-Updates to the Medicare Coverage Gap Discount Program Manufacturer Dispute and Appeals Submission ProcessManufacturer Dispute Submission and Attachment OverviewDispute Return File [Effective 1/1/2025]Dispute Submission File [Effective 1/1/2025]Dispute Resolution Report File [Effective 1/1/2025]

    Last Updated: 06/17/2019

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    Call: 1-877-534-2772, Option 1

    Fax: 1-803-763-2010

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