Your web browser is not supported by this website. Please contact your system administrator to have them install Google Chrome or Microsoft Edge.
Skip to Main Content
  • Home
  • Archives
  • Contact Us
  • Email Updates
  • Palmetto GBA
homeIconTPA
    • Topics
      • CGDP Calendars
      • CGDP Portal
      • CGDP Reconciliation
      • Disputes
      • EFT Information
      • Frequently Asked Questions (FAQ)
      • Invoices
      • ListServ Announcements
      • References
      • Training
    • Tools
      • CGDP Portal

    TPA Operations will be closed Friday, July 3rd in observance of the Independence Holiday. We will resume our regular business hours on Monday, July 6th.

    1. Topics
    2. Frequently Asked Questions (FAQ)
    3. Payments
    4. Is there a possibility that an amount in excess of the amount owed could be debited from my account or could be debited more than once for the same invoice line item?
    Frequently Asked Questions (FAQ)~Payments
    • Frequently Asked Questions (FAQ)
    • Bank Account Information
    • Benefit Year (BY) Closeout
    • CGDP Portal
    • Disputes
    • Enrollment
    • Payments
    • Quarterly Invoices
    • System Access Information
    • Training

    Is there a possibility that an amount in excess of the amount owed could be debited from my account or could be debited more than once for the same invoice line item?


    Answer:

    No. The amounts of the debits are directly tied to the quarterly invoice data and these amounts cannot be altered by the user. The amounts to be debited are based upon the amounts submitted for payment by the user. Once payment for invoice line items has been initiated, it cannot be initiated again either through the Web interface or the batch payment initiation feature. Any attempt on re-initiating a successful payment will receive an error message.



    The URL you have just viewed was automatically launched for your convenience.

    If you wish to view it again, please click here.

    Last Updated: 08/17/2015

    Contact Third Party Administrator

    Call: 1-877-534-2772, Option 1

    Fax: 1-803-763-2010

    Email CGDP Third Party Administrator


    General Inquiries - tpaoperations@tpadministrator.com

    Webinar Inquiries - webinar@tpadministrator.com

    Dispute Attachments - disputes@tpadministrator.com

    Other Palmetto GBA Sites

    Palmetto GBA Home

    CSSC Operations

    DEX

    DMEPOS Competitive Bidding Program

    Jurisdiction J Part A MAC

    Jurisdiction J Part B MAC

    Jurisdiction M Home Health and Hospice MAC

    Jurisdiction M Part A MAC

    Jurisdiction M Part B MAC

    MolDX

    National Provider Enrollment (NPE) West

    Pricing, Data Analysis and Coding (PDAC)

    Prior Authorization

    RRB Specialty MAC Beneficiaries

    RRB Specialty MAC Providers

    Third Party Administrator

    cms


    © 2025 Palmetto GBA, LLC.TPA

    TPA

    For information about the availability of auxiliary aids and services, please visit: www.medicare.gov/about-us/nondiscrimination/nondiscrimination-notice.html.

    Get Adobe Reader

    Legal Disclaimer

    Privacy Policy


    3.40.08